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I was disapointed as well. 2 of my 10 silkies never made the trick and two more down an hour later! 2 more died a week later. At least two were muttish, one has four toes on one foot and five on the other while the other (who passed) had four toes on both feet. Less than pleased, but was refunded for the 2 orignial babies who didn't make the trip and they (at Ideal) were very nice. The four we still have are doing great.