Let me explain. I own a rental house in town. (we live 13 miles out.) My tennant called one morning. Her toddler had flushed something down the toilet. I called a plumber s office. The office is in a different town 15 minutes away. He said he had a employee that lives across the alley from the rental who could take care of it. This gentleman called me from his cell when he got to the house. I told him it was unlocked, go in and call me when you find something out. 22 minutes later according to cell phone records he called me and told me it was fixed and he was already gone. Yesterday I get the bill, it was $105 . I was charged for 1.5 hours of labor. Is this fair? If there is travel charges shouldn't I have been told that upfront. I know the office is in a different town but the man who fixed it did not have to travel, except from his back door to hers! Does anyone have any suggestions how to handle this? I don't want to upset them or be out of line and I will pay what is fair. But what is fair? To you plumbers, does this sound right, am I just being picky?