Found this on their website, I bolded the part I wanted you guys to read. I hope you don't think i'm yelling.
About us...
Nature's Hatchery has been shipping birds for many major hatcheries in the US for years, but in recent years, we have expanded into retail and offer well over 400 varieties of chicks to customers in the US, including Hawaii, Guam, Puerto Rico, and Alaska. We hatch many varieties here at our facility, but cannot hatch all of them at this location due to size restrictions. Our facility is more than just a hatchery: it is a breeding facility as well. Due to extremely strict state biosecurity measures (that mandate the exclusion of visitors to breeding facilities for the protection of the poultry industry), we are not able to accept pickup at our facilities, or offer tours. We use mail order only. Thank you for your understanding! Shipping to Canada may be available for the 2010 hatching season.