Anyone else have an issue with

Discussion in 'Chicken Breeders & Hatcheries' started by chicketychickchick, May 23, 2011.

  1. chicketychickchick

    chicketychickchick Chillin' With My Peeps

    Apr 14, 2011
    I spent a lot of time last evening on their website shopping and selecting my order. At checkout I opted to pay with PayPal. Then this morning I get an email confirmation of my order but it is incorrect. So I email customer service and let them know about this error. They responded that since they hadn't received an immediate confirmation of payment from PayPal they just went ahead and cancelled my order. I am to be penalized because of a lag in PayPal? I cant believe I wasted all that time online placing that order and they just cancelled it!!! They sent me an order confirmation but they cant notify me of their concern with a PayPal delay? I would have gladly given them a alternate form of payment. My time is worth nothing apparently. OK I'm done ranting now. I just wanted other folks to be aware of their egregious lack of customer service.
    Last edited: May 23, 2011
  2. Funky Feathers

    Funky Feathers former Fattie

    Jan 15, 2009
    My Coop
    Not only that, they steal BYC members' pics to represent their own crappy birds. I know, they stole my pic and those of 3 other BYC'ers. [​IMG]

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