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I knew you could insure them but I think insurance only helps if the package is severely damaged. Even then I'd bet collecting would be like pulling hens teeth, pun intended.
You are right, simply writing "special handling" on the box can be done by anyone and it's doesn't help any more than writing "fragile, Handle with Care", so why pay extra for it. But that's the point! If it did work, wouldn't it be worth paying a little extra for?
YES!!! It would be worth it....that's why I gave it a try. It costs $7.20 extra and I only charge a flat $8.00 for shipping no matter where they go. I am able to secure all my packing supplies at work and pass the savings on to the buyer. I use small but extra heavy duty styrofoam shippers that have a 2-3 inch thick wall and everyone says that they make have a few dents, but have NEVER been crushed like boxes are.
Interestingly, I had someone report 2 broken eggs last week....a first.
She said the shipper was completely fine but 2 eggs were cracked. I'm wondering if I packed them too tightly and cracked them myself??
At any rate...I may go to a different PO and give it a try again. Surely there MUST be something that the PO does to let the handler know.
Another thing I've been looking at is using cardboard "pet shippers". Kind of like the bird shippers but smaller. They have a handle so they can't have anything stacked on top of them. Of course, I guess they could still sling them around by the handle.