OMG BOA, my son lost thousands out of his account, and they got loans thru them too. Over a year later and it still wasn't resolved. Seems someone purhased a 90,000.00 tractor in the midwest. Feds were involved so it took even longer.
editted to say my son never purchased anything online ever, for them to be able to get his account. It was stolen from BOA, and they new they had a problem, they admitted it.