I too spoke to John at Lancaster Fancy Fowl. He said he would refund me but I am waiting for it. The call wasn't dropped, correct, he had to go but never called back. Thats correct and he didn't call back. My birds I bought in October 24th, and then they arrived in April or so, then started dropping dead. I sent one to have a Necropsy to Penn State, since I wanted to know what was wrong with them . They confirmed the chicken had 3 different strains of mycoplasma, and a fungal spore infection acquired at birth and of ourse worms. All of this at the same timde, no wonder they suffered and died. Dr Dunn who runs the Avian lab and is a world renowned research avian veterinarin said I need to find reputable breeder, having this many different diseases at the same time in a chicken is a sign the breeders exposing chickens to not just one, but many viral stains, fungus, worms- too much. Its terrible watching them suffer then die, weak, emaciated with crooked spines, eye infections, runny stools, dehydrayted, its UNGODLY.
I will be uploading all the necropsy reports here shortly, if John doesnt honor the refund . Not ony for sick birds, but I paid for them to be sexed as well. Sure, it's not a perfect science however it's not just one error, it's too many adding up. I forwarded the necropsy report on. I also bought one male, but soon after and more died, the necropsy report came back I had several males. John was nice on the phone, but still hasn't responded to my refund requests since I was only asking for the extra shipping back of 270 despite having the sickest flock of chickens I have ever seen and I have seen it all. They all have runny noses, sneezing, coccidia, one is almost blind since her eyes were swollen shut, I put antibiotics in them and she is a little better but still their all sick, sick birds. I had a brand new coop built too, so there wasn't any risk of this coming anywhere else, this was all from this hatchery. John said he was shutting down to do some other work, not sure what. Religious people hide behind it often, he isn't doing the right thing but still has a chance to by sending me a refund, guess we will see!.