Locked, I am so sorry that you have had this experience. I do hope the babies make it safe and sound to their destination. I know how much your birds mean to you and what care you take when shipping them. Even when you shipped me the eggs earlier this year, they all arrived in a timely fashion, were very well packed and protected (It was like trying to get into Fort Knox to open the box!
) So don't blame yourself over this, you didn't know and like Chris said, consider it a lesson learned for the future.
From a VERY Satisfied customer in Kentucky.

From a VERY Satisfied customer in Kentucky.