MLay
In the Brooder
- Dec 2, 2015
- 12
- 2
- 25
I spoke to Brinsea this morning and will be sending the unit back. The hose was not pinched. It continued to put water into the unit to the point it flooded the floor. I removed water 3 times from the unit because in it's attempt to get the humidity up, it pumped more and more water without evaporating resulting in water on the floor. I've gone "old school" trying to save this hatch by turning off the humidifier feature, filling both reservoirs with water,and adding 2 additional small trays with paper towels and water. These efforts got my humidity up to 69%.
That being said, the instructions for the unit were missing key steps that the helpline told me about. The most troubling part of this conversation was about the conditions the unit can operating in effectively. This is the reason I am sending it back. The unit is in my basement with an ambient temperature of 66-68 degrees and RH of 50-55%. The helpline told me the problem was the ambient humidity. The ambient humidity can be no lower than 60% and they said 70% is better. The unit will flood if operated in a lower humidity. The rep further explained that northern states have this issue and southern states do not due to the higher humidity. I can find nothing online or in the manuals that indicate this but I believe it because the unit continued to flood until I turned the humidity feature off. I live in Missouri.
That being said - I lived and learned. I will continue to look for an incubator that does a better job of regulating humidity.
That being said, the instructions for the unit were missing key steps that the helpline told me about. The most troubling part of this conversation was about the conditions the unit can operating in effectively. This is the reason I am sending it back. The unit is in my basement with an ambient temperature of 66-68 degrees and RH of 50-55%. The helpline told me the problem was the ambient humidity. The ambient humidity can be no lower than 60% and they said 70% is better. The unit will flood if operated in a lower humidity. The rep further explained that northern states have this issue and southern states do not due to the higher humidity. I can find nothing online or in the manuals that indicate this but I believe it because the unit continued to flood until I turned the humidity feature off. I live in Missouri.
That being said - I lived and learned. I will continue to look for an incubator that does a better job of regulating humidity.