Cackle hatchery!! No response!

[SundownWaterfowl]

no conformation in the mail today.

 

[ridgefire]

I ordered 15 received 17 all alive and healthy. They are growing so fast, still no loss.

 

[chickiedoodle]

I would sit with the phone and keep hitting re-dial. That is what I had to do. I ordered from them in Feb. requesting shipment the end of April and didn't hear anything at all, so I spent an hour and a half before I got through to them last week. Someone's printer broke or something and they lost my order. I did end up canceling because the soonest the birds I wanted will not be available for another two months now. But they seemed like nice people. Just experiencing growing pains I guess.

 

[Cara]

Their website says the following:

BE ASSURED IF YOU HAVE A CONFIRMATION NUMBER YOUR ORDER IS BEING PROCESSED IN THE ORDER IT CAME IN. We are finding a date that we can ship all your birds at the same time and processing payment credit. We then mail you by postal service a hard copy of your ship date and confirmation. This takes 7-10 business days before you receive this. If for some reason we can ship your birds before this 7-10 day window, we will call you.
PLEASE REFRAIN FROM CALLING ABOUT YOUR ORDER UNTIL 10 BUSINESS DAYS HAVE PASSED – IT DELAYS US FROM MEETING THIS 10 BUSINESS DAY GOAL. THANK YOU FOR YOUR COOPERATION DURING THIS EXTREMELY BUSY TIME.

 

[SundownWaterfowl]

Finally got it today. And it says they canceled it because their min. order for goslings is 8. Well, i am very mad. It has been over 3 weeks. They should have their min. order on their website. What a waste of my time!

 

[kees]

They should have posted a minimum for goslings or gotten back to you sooner than three weeks to let you know!