Has anyone had any issues with Cackle Hatchery? They ship a minimum of 15 birds and are out of Lebenon, MO. I've tried calling but the choices (1,2,3) are all about ordering and when I pushed zero to check those choices again, I was hung up on. My question was can I pick my date of delivery or rather when they ship them to any extent. I have never ordered through the mail before so what is the standard protacol? Thanks!