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Why would anyone pay to clean a PC much less that much.....
When you go buy a PC get one with a restore partition (those "E-machine thingies" almost all have them) an have a second hard-drive put in it.
Save your pictures, links an what not on the second hard-drive. When you have any PC issues you just restart the PC, hit the button to start the restore partition (An F# key) It will then ask if you want to soft restore or to format an restore. You format an restore. The walk away for about 3 hours an you will come back to a perfect PC.
No need for a virus scanner or any of that other mumbo jumbo.
On other PCs you still want ether a second hard drive or disks to save your stuff on. Never save anything important to the main hard drive of your PC
EVER. Then have someone show you how to format an restore your PC. It is simple, takes only minutes of your time an cost you nothing.
Reb, I think you are forgetting that many folks have programs such as office that only allow you to reload it twice, or games that you may have paid for (and even if installed on other hard drive) that wiping your main partition still renders the game inoperable... documents can be set up on the 2nd drive, but unless they religiously backup their stuff and use the settings & transfer wizard a lot I don't see many folks who do this.
Not to mention the 3 or 4 days worth of security updates you have to do in order to be protected enough not to have to go through that nightmare all over again.... resetting up your firewalll...........
Oh yeah, dump windows, run linux and you'll be fine for years without any hassles
I have showed many people how to do this an its not hard is just a change of mindset. Dont save on your main hard disk. I have never had any issues with not being able to run programs on the second hard drive after a reinstall. I dont know anything about MS office(to many free programs that do that job). I do know that most people dont use it. An if you are running a business on the same PC that you surf the web on you are just asking for trouble. My website is on a old PC... I do not do web related stuff with it.
Updates are a bit of an issue for people on dialup but the rest of us they go on in the background an are not an issue. An PC based firewalls are a joke. They do nothing for you. At the most they tell you when you have an issue already, just like a virus scanner. If you are still on dial up then they may be worth your while but a good router does better for the rest of the world.