Hi all, I'm not sure where to post this, but I ordered a coop heater, thermostatically controlled outlet and a heated waterer from Shop the Coop. I got an error message when I ordered it about the store's email being down and I don't think the order went through. However, my credit card has been charged automatically when I placed the order. I can't get hold of the store owner by phone or email. The emails keep bouncing, and the phone goes to an answering machine. I called 4-5 days ago and haven't gotten a return call. Does anyone know any other way to ask if my order went through? It's been more than two weeks since I ordered and I have heard nothing and the items haven't arrived. I only have a short time to decide whether to reverse the charge on my credit card. I have also PM'd the owner twice on here but haven't heard anything, either--probably because her emails aren't getting through so she doesn't know she has a PM.
If anyone knows how to contact her or knows her, please let her know. If I can't get an order from her, I need to find an alternate method of keeping the chickens' and ducks' water warm this winter. Suggestions for alternate sources of heated waterers would be welcome.
The coop is being insulated within the next few weeks--it's a big coop for the few birds I have and I think they'll be chilly unless I insulate it.
EDITED TO ADD: Just got an email message from an alternate email address--my order has shipped! Hooray!
Matilda, who wants liquid water this winter:
If anyone knows how to contact her or knows her, please let her know. If I can't get an order from her, I need to find an alternate method of keeping the chickens' and ducks' water warm this winter. Suggestions for alternate sources of heated waterers would be welcome.
EDITED TO ADD: Just got an email message from an alternate email address--my order has shipped! Hooray!
Matilda, who wants liquid water this winter:
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