Disturbing chick order

[3DFowlFarm]

So I'm sharing my horrible experience with TSC this past week: ordered 10 chicks to be delivered in March but was notified by the hatchery they would be delivered early. The weather here had turned, minus temps and snow without an end. For the benefit of the birds, I made several attempts to cancel, both phone calls and email with no success. Finally on Saturday I spoke to a TSC staff person who told me "just refuse delivery when the post office calls you, the birds will die and then we can refund your money". REALLY, UNACCEPTABLE. I finally got a manager involved, who called their hatchery to get a stop on the shipment that wasn't even scheduled until Feb 28!! I have written three letters to TSC corporate regarding this inhumane incident. Want all you chicken folks to be informed and beware! I was floored with their inappropriate and uneducated staff, hoping to prevent other buyers from receiving a box of dead birds. Buyer beware of TSC

 

[the_peanut_coop]

So I'm sharing my horrible experience with TSC this past week: ordered 10 chicks to be delivered in March but was notified by the hatchery they would be delivered early. The weather here had turned, minus temps and snow without an end. For the benefit of the birds, I made several attempts to cancel, both phone calls and email with no success. Finally on Saturday I spoke to a TSC staff person who told me "just refuse delivery when the post office calls you, the birds will die and then we can refund your money". REALLY, UNACCEPTABLE. I finally got a manager involved, who called their hatchery to get a stop on the shipment that wasn't even scheduled until Feb 28!! I have written three letters to TSC corporate regarding this inhumane incident. Want all you chicken folks to be informed and beware! I was floored with their inappropriate and uneducated staff, hoping to prevent other buyers from receiving a box of dead birds. Buyer beware of TSC

I have heard several stories like this regarding TSC: I'm sorry.

 

[3DFowlFarm]

I have heard several stories like this regarding TSC: I'm sorry.

In our 3D FowlFarm world,
CHICKEN LIVES MATTER!!!
Never will we get over TSC saying "let them die" so your money can be refunded OMG

 

[NorthwoodsChick]

So sorry. Did the order get cancelled in time? The lack of compassion and respect for life is disgusting! . These chicks are living breathing beings, not something to be frozen and starved to death because TSC/Hoovers 'can make more'. Unbelievable. Same type that would drown kitten, IMHO.
What do they do with unsold chicks...Do I even want to know the answer to that...prob not.

 

[3DFowlFarm]

So sorry. Did the order get cancelled in time? The lack of compassion and respect for life is disgusting! . These chicks are living breathing beings, not something to be frozen and starved to death because TSC/Hoovers 'can make more'. Unbelievable. Same type that would drown kitten, IMHO.
What do they do with unsold chicks...Do I even want to know the answer to that...prob not.

Yes the order is cancelled. But I'm not satisfied, I want that staff person educated or fired. My contact with TSC corporate has just begun. They pissed off the wrong farmer!

 

[roosterhavoc]

So I'm sharing my horrible experience with TSC this past week: ordered 10 chicks to be delivered in March but was notified by the hatchery they would be delivered early. The weather here had turned, minus temps and snow without an end. For the benefit of the birds, I made several attempts to cancel, both phone calls and email with no success. Finally on Saturday I spoke to a TSC staff person who told me "just refuse delivery when the post office calls you, the birds will die and then we can refund your money". REALLY, UNACCEPTABLE. I finally got a manager involved, who called their hatchery to get a stop on the shipment that wasn't even scheduled until Feb 28!! I have written three letters to TSC corporate regarding this inhumane incident. Want all you chicken folks to be informed and beware! I was floored with their inappropriate and uneducated staff, hoping to prevent other buyers from receiving a box of dead birds. Buyer beware of TSC

Honestly you’re ordering baby chicks in the middle of winter. Problems are going to occur. They’re running a business just like any other. I’ve seen many posts criticizing tractor supply for their chick brooding conditions, chick orders etc.. I think the expectation is far too high for a place like this. They are a chain and interested in filling a need while maximizing profit. You don’t go to McDonald’s and expect a 5 star meal and service so the same applies.

 

[3DFowlFarm]

Honestly you’re ordering baby chicks in the middle of winter. Problems are going to occur. They’re running a business just like any other. I’ve seen many posts criticizing tractor supply for their chick brooding conditions, chick orders etc.. I think the expectation is far too high for a place like this. They are a chain and interested in filling a need while maximizing profit. You don’t go to McDonald’s and expect a 5 star meal and service so the same applies.

Actually we DON'T go to McDonalds, and now we don't go to TSC. Lesson learned and life too precious to debate bad business practices. Good example of how NOT to run a farm.

 

[casportpony]

So sorry this happened. If I were you I would skip the middleman(TSC) and go straight to source (Hoover's Hatchery). I think you might find a better assortment to choose from, and you can get them vaccinated for Marek's if you want.

 

[the_peanut_coop]

I get chicks from my feed store (NOT TSC) And they're always healthy. I haven't had a single chicken die as a chick because they always come vaccinated and healthy and happy. Also they're always accurately sexed.

 

[3DFowlFarm]

So sorry this happened. If I were you I would skip the middleman(TSC) and go straight to source (Hoover's Hatchery). I think you might find a better assortment to choose from, and you can get them vaccinated for Marek's if you want.

I'm located in NE Ohio so considering a road trip to pick up chicks from Meyers, might be a fun adventure