More things
-contract says they will guarantee hip/elbows for 36 months only if fed a specific food
-contract says if the puppy gets checked by a vet within 72hours is at risk because of a congenital defect they replace or refund the puppy only if the puppy is the same mentally and physically as before
-if you canāt pick the puppy up at 8weeks they will charge you for every day they have to keep the puppy until pick up
I personally would not go with them it feels very business like

why do they need a pop up chat thing?!