Investigating Duplicate Posts

Discussion in 'Website Announcements, Feedback, Issues, & Guides' started by kwhites634, Jul 30, 2018.

  1. kwhites634

    kwhites634 Slow hands & an easy touch Premium Member 9 Years

    Biggest thing that comes to mind is fixing whatever is causing posts to repeat themselves, more than once sometimes. If I don't catch them first, a mod sometimes deletes one. Never happened in the old format.
     
    BlackHackle likes this.
  2. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member 11 Years

    I moved this to its own thread for troubleshooting.

    We need to be able to duplicate this, so anybody having this issue, please reply with answers to the following:

    • Are you making sure to only hit the "submit" button one time... even when it seems like it didn't work / submit the first time?
    • Are you on a computer, tablet, phone.
    • If phone / mobile, which model? If computer, which operating system and version?
    • Which browser and version are you using (eg., Chrome 58.0.3029, Firefox 3.5.9, Internet Explorer 8, etc.)
    • Have you tested a different browser (this helps us isolate if the problem is browser related or not)?
    • What EXACTLY did you do? Document the steps you took before having the problem.
     
  3. casportpony

    casportpony Poop Inspector General Premium Member Project Manager 6 Years

    68,992
    43,373
    1,442
    Jun 24, 2012
    My Coop
    Yes
    Computer and ipad
    Just hit the reply key. Sometimes there are two, sometimes six. Not repeatable.

    I did report one once and asked that it be forwarded to you.
     
  4. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member 11 Years

    Thanks!

    Also, when did the problem start and how often does it happen?

    Any consistency around when it does/doesn't happen?

    I've never had it happen. I'm using Firefox 60.0.1 (64-bit) on a Windows 10 desktop computer.

    Knowing the info above (when it happens, browser, device, etc.) will help us try to duplicate / find the problem.
     
  5. casportpony

    casportpony Poop Inspector General Premium Member Project Manager 6 Years

    68,992
    43,373
    1,442
    Jun 24, 2012
    My Coop
  6. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member 11 Years

    Ok, thanks! So, that's about when it started, and it's still happening? How often? Which browser? Does it happen in other browsers too?

    As other members experience this, please reply here with details (when it started, how often, browser, version, etc.)
     
  7. casportpony

    casportpony Poop Inspector General Premium Member Project Manager 6 Years

    68,992
    43,373
    1,442
    Jun 24, 2012
    My Coop
    The last time it happened to me was during that "lag bug". I posted this:
    https://www.backyardchickens.com/posts/20218957/
    All duplicates of mine are gone now, but now there are two number 17's.
    duplicate post bug 2.png
     
  8. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member 11 Years

    Yeah, the lag-bug definitely caused a lot of duplicates, but I was hoping the duplicate issue has gone away since then. As it happens again (to anybody) please reply with all the details above.

    Regarding the two #17 posts: We could rebuild all the counters, but unless we see it widespread to tons of threads / posts, I don't think it will make much difference to have that one. If you see it other places, let me know.
     
    casportpony likes this.
  9. casportpony

    casportpony Poop Inspector General Premium Member Project Manager 6 Years

    68,992
    43,373
    1,442
    Jun 24, 2012
    My Coop
    Okay, I will pay attention to more duplicates and get screenshots of them if I see them.
     
    Nifty-Chicken likes this.

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