I don't see why they don't allow someone to pick up directly. It seems to me that a lot of the shipping places only care about shipping birds and could care less about losses. It's like so what if some die on the way or are so weakened by their journey that they die soon afterward. How many expectant owners run to the post office with their kids in tow to bring home the new chicks only to open the box and find dead chicks.
Sorry to add to your rant. <hugs>
Sorry to add to your rant. <hugs>