I made an order thru them and it came in REALLY quick. Problem is, they sent me the wrong cartons. I called and the girl said 'Well can't you just use the ones you got?' I explained to her I wanted the flat tops for my labels and she then said 'I don't take care of that stuff, you;ll have to email my dad'. So I emailed him and have yet to hear anything. I am not too happy right now since I have these orders I need to fill this week coming up and NO cartons. Anyone else have any experiences with them?