Debby in france
Chirping
- Dec 8, 2018
- 75
- 207
- 86
Here is a copy of an email I have just sent to omlet. I don’t think I need to say any more.
To whom it may concern,
I have had omlet products including a eglu mark 1 and a cube Mark 1 for about 20 years and have always praised their quality and workmanship. I have defended omlet on forums where standards were questioned. Omlet has always provided high quality products at a high end price. A price I have always believed to be worthwhile based on a reliably high standard.
My friend, based on my recommendation, has purchased a Go with much associated pens. I visited a couple of days ago and was embarrassed when I saw the product.
To say that the quality has decreased is an understatement. I can press lightly on the inside skin of the coop and flex the plastic ! This is not possible on my cube Mark 1. I found the opener jolty and cumbersome and the overall workmanship poor.
I am terribly disappointed as clearly I can no longer rely on a high standard from omlet. I was planning to purchase another cube later this year and have been excitedly planning for it. Having seen the Go I will not be purchasing it but, instead, will purchase a cube Mark 1 from eBay.
I write this letter not out of malice nor expecting anything in return but to inform you that, in my opinion, you should reconsider quality cutbacks. I would have been prepared to pay a higher price for a product that can be relied upon for quality rather than a lower price for something else entirely.
Wishing the best in the future,
Deborah Tutton
To whom it may concern,
I have had omlet products including a eglu mark 1 and a cube Mark 1 for about 20 years and have always praised their quality and workmanship. I have defended omlet on forums where standards were questioned. Omlet has always provided high quality products at a high end price. A price I have always believed to be worthwhile based on a reliably high standard.
My friend, based on my recommendation, has purchased a Go with much associated pens. I visited a couple of days ago and was embarrassed when I saw the product.
To say that the quality has decreased is an understatement. I can press lightly on the inside skin of the coop and flex the plastic ! This is not possible on my cube Mark 1. I found the opener jolty and cumbersome and the overall workmanship poor.
I am terribly disappointed as clearly I can no longer rely on a high standard from omlet. I was planning to purchase another cube later this year and have been excitedly planning for it. Having seen the Go I will not be purchasing it but, instead, will purchase a cube Mark 1 from eBay.
I write this letter not out of malice nor expecting anything in return but to inform you that, in my opinion, you should reconsider quality cutbacks. I would have been prepared to pay a higher price for a product that can be relied upon for quality rather than a lower price for something else entirely.
Wishing the best in the future,
Deborah Tutton
