Solved Email/password not working to sign in

Discussion in 'Announcements, Feedback, Issues, & Guides' started by Abriana, Mar 21, 2018.

  1. Abriana

    Abriana Spicy Sugar Cookie

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    I wanted to sign in on another device and I have recently changed my email address. But I tried both emails and both passwords that go with each email and it didn’t work. Is there a way I can reset my email and password?
     
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  2. Texas Kiki

    Texas Kiki Egg Pusher

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    There is a link you can click to reset your password on the sign in page.
     
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  3. Abriana

    Abriana Spicy Sugar Cookie

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    Ok thank you I’ll see if I can find it
     
  4. Texas Kiki

    Texas Kiki Egg Pusher

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    Screen Shot 2018-03-21 at 4.32.17 PM.png
     
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  5. Abriana

    Abriana Spicy Sugar Cookie

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  6. Texas Kiki

    Texas Kiki Egg Pusher

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    Log out.
    Then when you try to sign back in you will see it.
     
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  7. Abriana

    Abriana Spicy Sugar Cookie

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    Ok I’ll try
     
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  8. Texas Kiki

    Texas Kiki Egg Pusher

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    You can use this link to change your password while you are signed into your account.

    Password
     
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  9. Abriana

    Abriana Spicy Sugar Cookie

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    Ok thank you none of the email addresses I put in are working :(
     
  10. Abriana

    Abriana Spicy Sugar Cookie

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    None of my passwords are working for some reason. I recently reset my email address and now neither email and neither password are working
     
    KikisGirls likes this.

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