I ordered three times from Burgess and quit. The last order, nothing survived. They sent me sticks with no roots. The clematis that I ordered came with two dried roots that were about a half an inch long attached to a 2 inch dried up stick.Out of the 18 items ordered over a three year period, the only things that did well are two pussy willows, three rose of Sharon's, a small yucca plant and three white pineapple strawberry plants that I got for free. The funny thing is with the pineapple strawberry plants, is they did great but never produced berries. When I looked up the species I learned that they required a regular strawberry plant planted near by in order to bear berries. Everything else ordered has died. The last order had 0 plants survive and they didn't send me one order (canna bulbs) until I emailed them then they came but it was late July and they marked them as a replacement,not the originals so I could never send them back when they failed.
I consider them to be bad news. When I order from Stark Bro's nursery in southern MO, all plants and trees come swaddled in wet newspaper and the roots covered in plastic. Not so with Burgess.
Also be aware that they own other nurseries:
https://horticulturetalk.wordpress....the-real-owner-of-your-favorite-seed-catalog/
I won't say avoid them like poison. That is just my experience and opinion of them. Buyer beware. But if you are willing to engage in plant poker with them and are willing to loose both plants and money, go for it.
Oh, I almost forgot. When I dealt with them on a single replacement on a failed plant, they give you one year, but insist you save the mailing label. If you don't have the label, be prepared for feet dragging on their part. I'm sorry. I don't save labels that long. With Stark Bro's all they do is look up your order and send you a replacement for the dead or failure to thrive item.
Trust me, there are better people out there to do business with. I'll stick to Burpee's and the local Amish ran nurseries and seed retail shops that are around us.