thanks for bringing this to me as now I have hope I can get better performance from this. though I am. two hour drive from farm Suply where I purchased it because papas was so generous with extra eggs I needed n emergency extra incubator. and his extras are gorges birds I might never have seen like the Lemmon orpington he packed a beautiful bright yellow just amazing. highly recommend. had not a single development in Isabell orpington eggs from my pet chicken eggs were small like pullet eggs I weighed each I was so surprised my size no growth in any. but that is not the point here. im watching the incubator and will know in an hour if it turns if I don't touch it. thanksI have it in my bedroom and have only noticed the 2pm turn and a YouTube video said three times a day so that seemed correct. can it be changed as I need more turning I did it manually a lot because mine was not turning at all except the 2pm im going to plug in again now and watch it as had a very bad hatch but think it was the suppler more than anything because papas eggs did well in my Brinsea . had other trouble with the cord falling out that probably killed the eggs with a 3 hour chill while at store. papas eggs did well in the brines though. lovely chicks have ordered more but hope to solve the turning trouble in this thing and tape the cord together. cannot get to the makers to get a red cap it wa not included. not been a good experience but getting it to turn every hour would be great . I I like the rotation if I can set it . thanks nothing in the insert I got addresses the amount of turning.