Regarding valley hatchery:
My experience was not thrilling. This was to be my first and my last venture with this company.
The box containing my newbies, was well secured, in that no-one could peek at the chicks along their journey. This is a good thing as it helps the chicks to remain healthy.
However, as we arrived home from the PO, unsecured and opened the container, we found that the very-heavy desiccant packet was not adhered to the wall of the box (per the usual). In fact, the film that covers the adhesive, was still attached to the sticky portion of the packet. This led me to understand, someone had simply thrown it in the box with the tiny babies. One of the chicks had a wing that looked as though it had obtained damage. While there were two others also in distress (probably hurt and hungry). All of the contents in the box had shifted considerably and there was no little cup for any type of hydration or feed for their journey!
Three of these day old babes died as a result of this disaster. I am heart-broken and my dog was traumatized by the events endured.
Near $200. was spent on 5 chicks, shipping and small order bill - I had need to send them photos of the my 'set up' and the dead hatchlings, one I had to exhume from it's final resting spot, horrific indeed. After all of the trouble, I was refunded $17. With valley hatchery sighting that the PO was at fault. How can this be with evidence pointing to the contrary.
Blessings ~