My recent order to McMurray took just OVER 3 days to get here to Hawaii with express shipping at $100, NO tracking updates from the post office and NO refund for not honoring the 2 days guarantee from the post office. It was a large order for myself and several others of 55 chicks, surprisingly only lost 5, one was DOA, the others passed within 2 days of arrival so McMurray refunded these. The surviving chicks needed a lot of TLC, but happily all are thriving.McMurray sent me two emails stating that the mail delays do NOT extend to live chicks. Sure enough, I received my chicks within 48 hours of shipping.... It's just too bad that they were not taken better care of during shipping. As I mentioned previously, I've ordered from McMurray before and didn't lose a single chick. At least they were willing to stand behind the order and reship....especially considering that those 7 chickens cost me over $40.
Needless to say stressful for all parties involved, especially the chicks. Only way to get certain breeds here though, unfortunately. All in all happy with McMurray's customer service.

What are your experiences? TIA
