I did TONS of research on hatcheries before I ordered my birds, and decided on Murray. I actually had 100% accuracy on my order, plus they sent me four extra chicks, just in case. The extra chicks were all roos, and when I called to ask about why they sent me four extra roos (because I didn't realize they sent extra chicks to cover possible mistakes) they actually REFUNDED me about $20 on my order!
I was completely new to chickens, and actually called them about three times with chick questions, etc. and every time the people were wonderful and very helpful. They are knowledgeable and friendly, and stand by their product.
I highly recommend them.