I totally agree. At least my feed store stands behind what they sell. I know they order them from breeders, but I like to see my chicks and choose the ones I want. Also they guarantee a 99% pullet rate if you so choose to have all hens. I ended up with 1 roo for 15 chicks. Not bad. I wanted a roo so that worked for me. He's a EE and is gorgeous... They also would have taken him back & gave me a pullet if I wanted. I have had such good luck with my feed store I could not be happier. I'm new to this and having 15 happy & healthy birds are all I could ask for.