I know some people can't get in because they have weird characters in their usernames and or passwords. For example, an apostrophe in your username will make it so you can't get in. If you have an odd character you can ask a staff member to change your username to remove it. There are about 10 people in chat and none of them have spaces in their usernames, so let me see if the chat software developers have any ideas.
Anybody else that is having problems and doesn't have weird characters in their username or password.... it will be a bit harder to troubleshoot your issues because there are a ton of people who are getting in just fine.
To hopefully speed up troubleshooting let's find a commonality:
Operating system:
Browser:
Browser version:
Details on what you did and didn't do to get in.
In general, you click on the chat link and you should be able to get in.
Anybody else that is having problems and doesn't have weird characters in their username or password.... it will be a bit harder to troubleshoot your issues because there are a ton of people who are getting in just fine.
To hopefully speed up troubleshooting let's find a commonality:
Operating system:
Browser:
Browser version:
Details on what you did and didn't do to get in.
In general, you click on the chat link and you should be able to get in.