When my chicks arrived from the P.O only her eye was swollen. I've used saline drops 2 times a day for 2 days in her eye. The swelling seemingly went down, but has not gone down since. I went to tractor supply and bought some ophthalmic gel because I had read on this site that it'd do her some good. She doesn't seem to like it, she keeps shaking her head and trying to scratch her eye, so i hold her until she seems comfortable. She's such a sweetie, eats and drinks just fine, only about 5 days old. Any ideas as to what it could be?