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Hi @Piper521Welcome To BYC
Have you noticed if she has had a discharge or bubbles in the eyes, any coughing/sneezing or mucous from the nostrils?
Any plagues, lesions, canker or mucous inside the beak?
Her wattle under the beak, is that swollen too or is it just the way you are holding her?
Any pus or infection inside the ear (behind that tuft of feathers the arrow is pointing to)
Any lice/mites?
Any foul odors?
The swelling of the eye is concerning. You mention it's hard? Has she been with any or near any birds that have had respiratory illness?
One more question - sorry...what state or country do you live in?
It could be respiratory illness, this is a common cause of swelling of the eyes. Other causes include environment - like mold, excess ammonia from droppings, dusty conditions, a scratch or getting debris in the eye and poor ventilation.
General care for a swollen eye is to flush with saline and apply an eye ointment like Terramycin. If it gets worse, then you can try antibiotics. Getting testing is always a good idea to find out what is wrong.
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