HELP!!!! I'm having computer problems.

Discussion in 'Family Life - Stories, Pictures & Updates' started by SouthernLady, Nov 23, 2008.

  1. SouthernLady

    SouthernLady Chillin' With My Peeps

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    Sep 7, 2008
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    My daughter was on the computer and said all the icons disappeared. Also the tool bar at the bottom has disappeared. I've tried rebooting. The icons appear for a second and then disappear. They appeared long enough for me to click on the internet and also my virus scan. What can I do????
     
  2. RickiHupp

    RickiHupp Chillin' With My Peeps

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    Sep 24, 2008
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    can you do a system restore? its located in the control panel. try to restore it to yesterday or something.
     
  3. SouthernLady

    SouthernLady Chillin' With My Peeps

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    Quote:I can't get to my start button. Is there any other way to get to it?
     
  4. Mac in Wisco

    Mac in Wisco Antagonist

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    Press the Windows key on the keyboard.
     
  5. SouthernLady

    SouthernLady Chillin' With My Peeps

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    Quote:Nothing happens. [​IMG]
     
  6. Mac in Wisco

    Mac in Wisco Antagonist

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    The icons and start menu are run by a process called explore.exe. It sounds like it has a problem. Reboot your computer and press F8 while windows is starting to go to safe mode. From there you should be able to restore it to a previously working configuration.
     
  7. The Chicken Lady

    The Chicken Lady Moderator Staff Member

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    My DH, the database programmer, says that it sounds like Windows Explorer is crashing.

    He says do the following:

    1. Hit CTRL + ALT + Delete.

    2. Click "Task Manager" button.

    3. When that appears, choose File + New Task, then type "Explorer" and hit enter.

    4. That should relaunch Windows Explorer.

    *Note: Windows Explorer isn't the same thing as Internet Explorer.

    He thinks that if you have a major issue, Windows Explorer might very well crash again after you do this. You might have to do a repair restore with your Windows software, or run a different brand of antivirus software (they are not all created equal) because it might pick up something your current software missed.
     
  8. SouthernLady

    SouthernLady Chillin' With My Peeps

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    Sep 7, 2008
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    Thanks to all who have responded. I ran a system restore and things seem to be better, but still not 100%. I'll keep working on it. I hate to have to spend the money to take it into the shop.
     

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