Help - Stopped getting email subscription notifications - unsubscribing???

[Nifty-Chicken]

That's weird. And nothing in the Gmail spam folder?

 

[BarnGoddess01]

That's weird. And nothing in the Gmail spam folder?

Nope. Nothing in the spam. (First thing I checked - just in case!!!)

About a dozen of my threads have been updated today - got 3 emails. One on a new thread, one old, one resubscribed.

 

[kathyinmo]

Same here. I changed to a new email account, a gmail account. I started getting notices.... Now, nothing.

 

[BarnGoddess01]

Absolutely nothing overnight - and not much activity on any of my threads either. I can't help but think this email problem is happening for a lot of folks on BYC right now. (And not much fun for Nifty and his crew either, I'm betting!!)

 

[wwmicasa1]

I changed to a Gmail acct (from AOL) 3 days ago. I started getting "some emails" but not from all the threads I am subscribed to. I have been receiving emails regarding PM's. but only since I changed to the Gmail acct.

 

[babymakes6]

So I am not the only one!
I stopped getting messages yesterday morning. I have gotten an occasional email notification since then, but some of the threads I follow are very active threads (What Ya Got Swap and WYGS Chat threads) I use the same email I have always had (Yahoo) and have not changed anything. I also have not clicked on any unsubscribe links.

 

[Chemguy]

I am nowhere near anything like an IT person, and all of my information is second-hand through speaking with my IT folk at work (college campus). This is a problem that they deal with regularly. Students frequently forward their gmail, etc. to their campus email account. When one of the forwarded messages, or a group of messages, gets tagged as spam, the source server gets blacklisted. Then, additional students have their forwarded emails blocked, and the cascade of blocking begins. IT will lift the block, and then another instance starts the process over again. This happened when we migrated to a new server. Somehow, our IT folk have found a workaround, but it's on the receiving end and not the originating end. I think that it is accomplished by maintaining a 'whitelist of accepted domains'. I do still receive an occasional request for help from Nigerian princes, and offers for 'enhancements,' but overall things work decently well. So, this is a solution on the receiving end and is the result of interaction with what amounts to my ISP. I have a problem, we talk, and a fix is put in place if possible.

Another type of problem arises when I am on a site like NYTimes and try to email an article to myself. If I enter my own email address in the sender field, the email will be rejected once it arrives because it is from a user listed within my domain, but comes from a site that is not in our domain. I am able to add servers to a personal whitelist to avoid this.

Again, I'm no IT. I thought I'd share my experience in the event that it might be helpful, or spark an idea that could be the start of a solution to the problems being experienced.

 

[wwmicasa1]

I am nowhere near anything like an IT person, and all of my information is second-hand through speaking with my IT folk at work (college campus). This is a problem that they deal with regularly. Students frequently forward their gmail, etc. to their campus email account. When one of the forwarded messages, or a group of messages, gets tagged as spam, the source server gets blacklisted. Then, additional students have their forwarded emails blocked, and the cascade of blocking begins. IT will lift the block, and then another instance starts the process over again. This happened when we migrated to a new server. Somehow, our IT folk have found a workaround, but it's on the receiving end and not the originating end. I think that it is accomplished by maintaining a 'whitelist of accepted domains'. I do still receive an occasional request for help from Nigerian princes, and offers for 'enhancements,' but overall things work decently well. So, this is a solution on the receiving end and is the result of interaction with what amounts to my ISP. I have a problem, we talk, and a fix is put in place if possible.

Another type of problem arises when I am on a site like NYTimes and try to email an article to myself. If I enter my own email address in the sender field, the email will be rejected once it arrives because it is from a user listed within my domain, but comes from a site that is not in our domain. I am able to add servers to a personal whitelist to avoid this.

Again, I'm no IT. I thought I'd share my experience in the event that it might be helpful, or spark an idea that could be the start of a solution to the problems being experienced.

Ok..."if" it is on the receiving end, what do we do on Gmail to correct the problem???

 

[Chemguy]

Ok..."if" it is on the receiving end, what do we do on Gmail to correct the problem???

If that's the case, then you would need to contact the folk at Gmail. Perhaps it is also possible for admins or engineers here to determine if BYC messages are falling into the blocked category? That is just a guess.

Here is a link to a troubleshooting process for incoming messages that don't arrive: http://support.google.com/mail/bin/answer.py?hl=en&answer=82454&topic=1668979&ctx=topic . It may be a good place to start. Hope this helps.

 

[BarnGoddess01]

I don't think this is a problem we can fix - especially if it is anything related to what Chemguy is referring to. I suspect Nifty and his IT people are going to have to look into the problem and find out if BYC stuff is being marked as spam or something similar. And then, I assume, either we will start receiving emails again or he will tell us what to do to fix it.