Help with Brinsea octagon air vent please

Discussion in 'Incubating & Hatching Eggs' started by FiveMileFarmer, Jan 20, 2016.

  1. FiveMileFarmer

    FiveMileFarmer Out Of The Brooder

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    Dec 13, 2015
    hello, i always try to find the answer to my question on here before starting a new thread, but i can not seem to find out what is going on anywhere...

    ok, so i got a new brines octagon eco 20 ... it's great... BUT

    for the life of me i can not open the air vent. i have tried very hard. i don't want to break the thing. now, i am either very dumb and not doing something right (though i can't see how) OR i may have gotten a faulty unit. in any even i can not open the air vent no matter how hard i try and i can't find anything about it online. can anyone help me out? please?

    thanks!

    hunter
     
  2. howfunkyisurchicken

    howfunkyisurchicken Overrun With Chickens

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    Apr 11, 2011
    Tn
  3. FiveMileFarmer

    FiveMileFarmer Out Of The Brooder

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    Dec 13, 2015
    yea, I checked there. thank you. after not finding anything, i just called brines. apparently they had a bad batch that were doing this. i am waiting for a supervisor to call back, but i think they are going to send me a new one. they better! paying that kind of money for incubator it sure as heck better work perfectly!
     

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