I had three personal orders from them this year and the store my husband works for had six......I was personally involved with the receipt and care of those as well. All orders, save one, was healthy, lively and without issue. The one, the first the store got, suffered significant shipping stress due to neglect on the part of the employee in charge of chicks at that point.....couldn't be bothered to pick them up when they came on do they sat for several extra hours at the post office...which is how/why I got sucked into the whole mess for the rest of the orders. Treated properly and picked up promptly there were no further issues.
Those I kept and grew out myself (the personal orders were joint orders so not all birds were mine) all thrived and have developed into lovely birds, those I sold at various ages have gone likewise gir their new owners
