My Genisis did great last year for 5 months of running full of eggs, but using my still air as a hatcher. I have 30+ silkie duck, hookbill and a few goose eggs in for a week or so , running fine at 99.5. Had a power outage today, ( have had 2 others no problem) on 2 battery backups, and l we have whole house and battery surge protectors) Then I came in and it kept saying , set 99.5 , humidity 34%, inc. temp 104.5 I switched tops and put my digital incubator warehouse hygrometer , thermometer in and it said 99.5. I called the company, they told me to try to reset it and it wouldn't. It seemed as if it was keeping temp 99.5, but saying 104.5 inc temp. so readout was bad , but maybe it was keeping it the right temp, they told me to order the part,(later I realized it was the computer unit at 75$. ) I kinda regreted ordering it, because I could just leave the thermometer in right?...... well, there was an incident and I couldn't get back to check it for 8 hours. Then it said 108.5! as Inc. temp, but the set was still 99.5... I took top , off and got the other still air top and let it cool for 10 min. Then I put tow thermometers in and it said 100.2 on top of eggs, (not bad) , but I got out still air and put it on and unplugged Genisis. Somethings not right.... getting new unit , but I am not sure I didn't toast the eggs as it took me a few minutes to locate the thermometers. If you have to replace the top unit every year.....not worth it. I was so pleased last year, but wonder if the componets have a 1 yr life....
My hubby works with electronics and hydralics and son on computersand I am going to have him take it apart and see if he can replace the part and figure out what went wrong. (I know that certain chips or componets can be consistantly defective.... if it turns out to be the case they had better figure out what it is and change it out or people are going to figure out why pay 3 -4 times for a system that fails in a year? when they could buy a couple still airs and just put more eggs under them. It increased my hatch , but it is not worth it for a hobbist.... sigh