I can not upload pics/and I don't know where to post this?

Discussion in 'Announcements, Feedback, Issues, & Guides' started by kycklingmamma, Mar 19, 2009.

  1. I have been trying to upload a few pics for majority of the day and all I get is this error message...

    ERROR: Wrong filetype (has to be a .JPEG, .PNG or .GIF). Yours is:

    My pic is in jpg format and I even changed it into png fornat and I still got this message.
    What does it mean and how do I fix it?

    Any help appreciated, Kycklingmamma
    Last edited: Mar 19, 2009
  2. Brelansmama

    Brelansmama Songster

    Jan 24, 2009
    McMinnville, Oregon
    Quote:This happened to me too, I'll tell you what my problem was, but I don't know a lot about the process, so it might not be the same problem you have.
    Here goes...(I hope I can explain this so you understand... [​IMG] )

    I loaded the pics from my camera, to my laptop, then I used the 'fix it' tool on my laptop to take red eye out.
    I left it in 'fix it' mode and tried to load the pics on to BYC, this is when I got the same ERROR message you got. I took it out of 'fix it' mode, and it worked just fine.

    Like I said, I don't know if this is the same problem you have, but it worked for me. [​IMG]

    Unfortunately, that is about the extent of my tech savviness, so I hope it works for you!!
  3. Nifty-Chicken

    Nifty-Chicken Administrator

    Can you email the exact photo that gave you the error to: support at backyardchickens.com
  4. Brelansmama, and Nifty-Chicken.

    Thanks for your help,
    I tried the method Brelansmama told me about but it still didn't work. I am going to take a fresh batch of pics and start over and see if that helps.

    Nifty-Chicken if that doesn't work I will email the pics to you, but don't want to burden you if I don't have to.

  5. Nifty-Chicken

    Nifty-Chicken Administrator

    Please send me the error pic anyway. I've seen others report the error, but nobody has been able to send me a sample pic yet.

    So, you (and anybody else) with the error, PLEASE email me the exact picture you're having a problem with and include the error message in the email.

  6. Nifty-Chicken,

    i just got home and got your post, but unfortunately I have already errased the pics that got the error message. I am about to go out and take more pics of the coop, and if I have the problem still, I will email thos epics to you. Thanks again.


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