I know I will use Ideal Poultry again. I don't intend to show any of my birds, so I'm quite happy with those I got from Ideal (not many, it was a trial order... I'd been put off by a lot of negative comments about hatcheries).
I even ordered a Pair of Toulouse geese; they arrived great! However, almost a week and a half later the gander gosling died. I tried to order another to replace him, but I'd gotten the last hatch of the year. Ideal refunded the cost of the one gosling, which surprised me, as he died so much later...
Customer Service is wonderful and I am happy with the Buckeyes and the goose, so I will be using Ideal again. No doubt about it.
(My Pet Chicken, or MPC, while not its own hatchery - a drop shipper - is also another source I will utilize. I'm very happy with the chicks I ordered from MPC, too.)