BTW I am not good. I apologized later, but while I did not yell or cuss I was not nice the first day after waiting over an hour to find out because one of 48 lugs was loose they had to return my truck to its original condition and not put tires on till it was fixed. I also was told no credit except on their stuff. The next two visits I dealt with the frustrations better. I really struggle with what I perceive as stupidity. With seven other studs on that tire it seemed so stupid. I said sorry I assume with lawsuit happy people this is the result, but it was a pain.