You can use a moist q-tip, paper towel or wash cloth to get the stuff off it's face, but make sure it doesn't get chilled.
-Kathy
Okay. I'm going to give him a little while to get his temp back up in the incubator. He's walking all over the place in there with his "helmet head." Truly a miracle if this works. You guys are so awesome to help like this. I am in disbelief right now that he/she may actually survive. So I'm guessing that since others have talked about "shrink wrapped", that this was the problem. And then since he had his beak already poking out, he was still able to breathe. Maybe then, the membrane dried out and got hard and rubbery and he just couldn't get out. Who knows? I think it will be a long time before I try incubating again. Way too intense for me at this point.