Hey BYC members, we love reading through this thread keep it coming. Just popping in to give some updates on a few questions and concerns.
1 - Yes, the fan guard issue has been taken care, we now have a nice metal mesh guard on the fan. This guard works very well and is 100% safe for the chicks.
2 - The old style analog hygrometer has been replaced with a nice new digital hygrometer. The sensor is very accurate and they have been working extremely well and getting great customer feedback.
3 - We do have sales from time to time, best way to find out about them is to follow us on Facebook or sign up for our email news letter (sorry, no links, gotta keep those admins happy). We also sell refurbished units on our
eBay store if you want a good deal on a rebuilt incubator.
4 - We offer a 1 year warranty on our new incubators that covers any faults or defects. If you ever have an issue you can contact us via phone, email, website chat, and Facebook. We are open for customer service Monday through Friday from 9 to 5 mountain time. We pride ourselves on our customer service, never hesitate to reach out to us via one of the methods mentioned above if you have any questions, comments or concerns.
Hopefully this information is helpful, have a great weekend everyone.
