That really stinks! Maybe you can sell that thing on Craig's list for what it costs to buy a Hovabator! Those are much cheaper unless you get fancy with it. Sometimes simple is best. https://www.amazon.com/dp/B0145O6C0S/?tag=backy-20Ah this thing is a pile of junk. I have turned 'heat preservation power' right down to 1 and it still cooks the eggs if ambient goes over 24.5. Waste of $180 bucks right there (not to mention what I spent on the two hatches). I have just turned 'heating power' down to 1 from 9 if that doesnt work I'll rip its brains out and stick in an arduino to bend it to my will...