^^^ No kidding!!! I was beyond thankful that all 15 of my Aussie chicks arrived alive and well, but it took almost 60 hours to ship them from the hatchery that is only 7 hours away from my front door. AND, they left them overnight, outside, on the cargo dock - in 29 degree temps in early March.
I'll be MORE than happy to write them a letter. This is preposterous - I can understand raising the rates or attaching a fee, IF it's going to result in more efficient live-animal shipments, better shipping conditions (like, NOT being left outside overnight on some cargo dock), and making sure that Express Overnight Shipping is actually what it says it is - not 48-72 hours during business days.
Thank you for sharing this!
I'll be MORE than happy to write them a letter. This is preposterous - I can understand raising the rates or attaching a fee, IF it's going to result in more efficient live-animal shipments, better shipping conditions (like, NOT being left outside overnight on some cargo dock), and making sure that Express Overnight Shipping is actually what it says it is - not 48-72 hours during business days.

Thank you for sharing this!