Looking for a hatchery

[Sally PB]

I talked to Sherry and she was very helpful.

She's answered my email questions right away too, so A+++ for customer service so far.

When I ordered mine, I got a confirmation email. I checked it out, and my street address was totally wrong, not even close. (Even though they ship to a PO.) A closer look, and I realized whoever typed it just had fingers on the wrong keys. So I called, and I talked to Sherry. I explained the problem, and she took care of it right then and sent me a new email. She thanked me for catching the mistake.

She listened to me natter on about how excited I was to get Bielefelders, what I was going to name them, blah blah blah!

 

[MGG]

When I ordered mine, I got a confirmation email. I checked it out, and my street address was totally wrong, not even close. (Even though they ship to a PO.) A closer look, and I realized whoever typed it just had fingers on the wrong keys. So I called, and I talked to Sherry. I explained the problem, and she took care of it right then and sent me a new email. She thanked me for catching the mistake.

She listened to me natter on about how excited I was to get Bielefelders, what I was going to name them, blah blah blah!

Hahaha! It was very nice. Seems like it's a smaller business than Meyers, I feel like they kind of exploded in popluarity and the customer service has suffered because of it. It's hard to even reach anyone there if you need to and everyone I've spoken with has been pretty short and snarky with me. They won't compromise on anything ever either.

I got a Bielefelder just because of you, haha! I was hesitant because of the $20, but oh well. I'm excited about her.