I ordered 20 chicks from McMurray last year...seven of which were DOA, including all 5 of the Blue Andalusians I had ordered. I called them and they replaced them all without even blinking. Even threw in another surprise chicken which ended up being a GLW roo. I give McM two thumbs up!

The only downside....which isn't to me, really....is that the 5 Ameraucana hens I ordered are all laying GREEN eggs instead of blue. I even double-checked McM's website and they state their line are blue egg layers. Not sure how I ended up with green... It isn't a big deal to me, but I know some people might feel differently.