I ordered 25 chicks from them, mostly bantam cochins and silkies with a few EE pullets an a few sumatras. I got an extra EE pullet and I think my free one is a bantam RIR. They are only 4 weeks now so I'm not sure if its a roo or not. I had 2 die the day after I got them, they didn't look good when I got them, they were extra tiny. Customer service took care of it with no problems and asked if the others looked healthy. All the rest are thriving!
I also recieved my order Monday morning, but they were shipped Sat. AM, not Friday. Priority mail is within 3 days, so depending on where you live compared to them is when they ship. Normal shipping to me is 2 days so they didn't sit at the post office Sunday while it was closed, they JUST came in Monday morning!