- Sep 13, 2013
- 536
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Holy cow, that explains it, definitely a USPS mess up though, not really the hatcheries fault. 5 days nothing is going to survive no matter who ships it, that sucks.
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I just got my chicks today, I ordered 24 chicks + my free exotic chick... they shipped them on a Friday, arrived at the post office on Sunday where they sat without a light until the post office allowed me to pick them up at 6am this morning. 3 of them were DOA and I have lost 4 more of them in the last six hours for a total of seven. I ordered two Mille Fleurs and they were both DOA... by far the worst amount of losses from them for me and I had been an avid customer of them for years. I'll be looking to use someone else next time.
I was told to wait until Wednesday to record the total number of losses for their 48 hour live chick guarantee. I've never had this many losses so I've never bothered with a loss report before. I'll report back with my customer service experience for this in the coming days.
Holy cow, that explains it, definitely a USPS mess up though, not really the hatcheries fault. 5 days nothing is going to survive no matter who ships it, that sucks.
I've ordered maybe 150 chicks from MM. I've only lost 1. I've never had any arrive dead. The one I lost died the day after I received them. I think it has a lot to do with my post office. The last batch arrived at the post office at 5AM, I think on a Friday. It was sleeting and icy. The post office called me at 6AM and told me to knock when I arrived and they would unlock the door for me and give me the chicks.
I'm convinced that handling by the carrier is the major cause of dead chicks, not the hatchery.