my experience with ordering chicks through purely poultry

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Jenwisp said:
I'm sorry that happened. I am very interested to know how they make this up to you.

My order from Ideal Poultry arrived fine, with the numbers I ordered in breed. Still waiting to see if the genders are correct but they are healthy and came on time. I know they sell the breed you wanted, not sure if they are still available for the year.

Thank you for sharing your experience.
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My guess is they saw the silver in my order ans just assumed it was for silver duckwings instead of sebrights. I emailed them on friday and they responded once early in the day but didnt hear from them again that day so hopefully they get back to me on Monday.

I was looking at them last night I couldn't figure out how much they charge for shipping though. I also was trying to find a place that sells hatching eggs for them to avoid the stress of shipping live chicks again.
 
WhySayWhat said:
So sorry, that's just awful! I wonder if your order didn't get mixed up with someone else's order as far as the Silver Seabrights vs Duckwing OE goes, there's probably someone asking why they got silver seabights instead of their OE!

I've never dealt with Purely Poultry, what is their garauntee on live birds? I ordered from Meyer Hatchery this year and they have a 100% live guarantee, so when I received 1 DOA, they refunded me my money for that chick. They also didn't send any extras, which kind of disappointed me since I see so many other people DO get extras sent, but is understandable since they do sell chicks for a profit and can't just send out spares "just in case".

Did you have them vaccinated? Could it be Coccidiosis? If/when you order more chicks, I'd definitely go with another hatchery though.
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And no not vaccinated I wanted to up a line of sebrights that was genetically more resistant to meriks and they didnt offer a vaccine for cocci.
 
Ideal Poultry charges $7 for a small order fee.
ninja333pirate said:
My guess is they saw the silver in my order ans just assumed it was for silver duckwings instead of sebrights. I emailed them on friday and they responded once early in the day but didnt hear from them again that day so hopefully they get back to me on Monday.

I was looking at them last night I couldn't figure out how much they charge for shipping though. I also was trying to find a place that sells hatching eggs for them to avoid the stress of shipping live chicks again.
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Ideal charges a $7 fee for small orders, less than 25.
 
my gang eats grass said:
Sounds like cocci, put corid in their water asap just in case. That's a bummer they mixed up your order! :(
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Yea they have been getting treatment for cocci just incase. Figured since they were stressed they may have been more susceptible to it dispite them being so young. The remaining 7 chicks seem to be doing good now though.
 
ninja333pirate said:
An update on my talking to the company, they have agreed to give me a full refund for the entire order since I have had so much trouble with keeping all the chicks alive on top of not getting half the correct chicks. the customer service agent I talked to was very kind and respectful as well.
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That’s good that they are doing that
 

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