1. 3forfree

    3forfree Chillin' With My Peeps

    982
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    Mar 17, 2010
    essexville, michigan
    Left some feedback about not being able to add to my my page. Added something yesterday and it seemed to work. Thanks for looking into whatever was stopping me from editing.

    I have noticed recently that when I add a response to whatever forum I'm in I will start typing and the page will blink and I won't be able to continue with my typing. I stop and will be able to start right back up.
     
  2. Nifty-Chicken

    Nifty-Chicken Administrator Staff Member

    Steps You (and all good troubleshooters) Should Take:


    1. Try resetting your computer. Turn it off, wait 2 minutes, turn it back on.
    2. Clear your internet browser's cache / history of files. It's easy to do and almost as important as taking out the trash at home! See instructions here and here.
    3. Determine if the problem is because of your browser and/or plugins and extensions. Download a free version of either Google Chrome or Firefox and see if the thing that was broken now works.
    4. If you're still having problems, continue to the steps below:


    Report The Problem & Be VERY Specific!


    Here are a few questions that will help us find, duplicate, and hopefully resolve the problem you are having.

    • Describe your problem in as much detail as possible!
    • What is the URL of the page that you had problems?
    • Did you receive any error messages? If yes, what were they? (please copy and paste the entire message, screenshots are best)
    • What were the exact steps you took before having the problem? Please be as specific as possible so we can reproduce exactly what you did. Go step by step, provide links, details, clicks, etc.
    • How long has the problem been happening? When did it start? If only one time, what day and time did it happen?
    • VERY IMPORTANT: Which browser and version are you using (eg., Firefox 3.5.9, Internet Explorer 7, etc.)
    • Have you tried disabling all your browser plugins and/or extensions? (Some of these conflict with website features and tools)
    • Have you deleted your internet cache / browser history of files and tried again?
    • VERY IMPORTANT: Have you tried a different browser (we suggest Google Chrome or Firefox)?

    The more info you provide, the higher the chances you will have of getting a quicker reply and solution!
     
    1 person likes this.

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