Exactly Davian. Enough complaints, and maybe they will quit shipping birds, also. If you don't like the service the Post Office gives you, drive the bird there yourself, because that is the only way it's going to get there, otherwise. I'm quite sure that when the post office began accepting shipments of live birds, chickens were just a farm animal. It was a service offered to allow breeding stock to be moved around. Nobody ever expected chickens to be treated like your adopted child. If the chicken means so much to you that you would be devastated at an accidental death, drive the bird to its destination. Then you don't have cause to biotch because something happened. I had a silkie roo shipped via USPS from NY to Savannah Ga about a year ago. He made it sooner than promised, and in great shape.