I ordered 6 chicks and 2 ducklings from Ideal and got an email that they shipped out yesterday. Last time I ordered from them they arrived a day after. I called the post office and got a sweet lady and she told me they are here and alive and to come pick them up. Today when I called they told me I got someone else and they said they won't be checking until 10am!! What if my chicks are in the back of a truck freezing? What should I do? I don't know for sure that they came today but that's how it happened last time. I'm just worried that they are cold and dying. It's freezing out this morning. I'm really bad with dealing with people. I'm afraid to call back. What can/should I do?