I have gotten some beautiful birds from Bobbie too. I remember the chicks that are shown in the photo. That was a very unfortunate situation. I have had chicks that are occasionally born with defects and those Beak issues don't show up right away. I just sold some chicks that I could not use and I gave the gal a chick that had a slight cross beak. She sent me photos of the bird three weeks later and I was horrified. The poor thing should have been put down but when I gave it to her there was a very slight cross beak. I only felt glad I had not sold the little thing, They were three weeks old when I sold/gave them away and only the one was affected.
I have the best luck buying 3 to 4 month birds. You can tell much better what you are getting. Otherwise it is a crap shoot. Even the best of breeders don't have every chick to come out as great or even good quality.
Many of us hatch many, many eggs looking for just the right ones and we end up keeping some that are not exactly there yet. The rest we sell.